Where Love Comes to Life

“The moment we stepped into Yallaroo we were greeted with a bright and airy reception, music and lovely scents of essential oils - and a very bubbly [receptionist] - it was also so welcoming and immediately made my anxiety melt away. All staff present rushed to meet Mum and instantly engaged with her (and us) to make sure we felt welcomed and comfortable.” - Yallaroo 

“To the sensational staff at LAC and Dellacourt.  This has been a really hard year for our family, but your care and compassion have made this difficult time easier for us all and I thank you from the bottom of my heart for all that you do for my dear folks.” - Dellacourt 

“…a shout out to the Maintenance crew, no nail was too high, not object to heavy - what wonderful, compassionate men they were to get a picture hung, and a giggle to lighten the mood.” - Yallaroo 

“There can’t be any better place to live in that this.” - Dellacourt 

“Mum has pureed food – not overly interesting to most people, granted. Her dinner was a work of art. The pureed meat shaped like a steak, the pureed carrot had slices cut into it. A mold had been placed on top of the puree so that it looked like regular peas. It looked so appetising and we know that’s what is so important.  Mum appreciates all the extra effort taken – and so do I.” - Dellacourt 

“I have nothing but praise for the management and staff.  The care that is given to my mother is excellent with all staff going out of their way to make sure she’s always comfortable. Nothing is ever a problem. It’s a credit to the management and all staff the way this facility is run.”  - Emily Gardens 

“My husband […] has been in care at [Emily Gardens], The Rock for 8 months now.  We have found the care given has been excellent.  They are so very kind and nothing is a trouble to them.  The meals are 1st class. The place has a warm, friendly feeling, and we could not be happier with everything here.  Thank you very much for looking after [my husband].” – Emily Gardens 

“your service gave my brother and I peace of mind that mum was cared for while dad had some time out to play golf. We are truly grateful for the compassion, respect, care you have showed mum.  Thank you. We will always remember your kindness and professionalism.” – home care 

“[staff] are always willing to answer questions and are extremely friendly and efficient.  [staff] our carer’s are respectful and caring of him and our needs.  Great social interaction.” – home care 

“I cannot thank Lutheran enough for service over the years. I was dreading the end of life process, this was made to be an easy process for our family. Staff made all family feel very loved.” – home care 

“We are grateful for the way all our care needs and maintenance requirements are attended to at Nicholson Park Village.  Also appreciate the way LAC have managed to deal with the complexities of the new SAH (support at home) system.” – Villages 

“Thanks [staff member].  Appreciate your constant support and care of each of us in the village, especially of myself and the home unit.” – Villages 

“"Thank you [staff member], for taking the time to show us around especially at late notice. The village is beautiful.” - Villages